Privacy Policy

1. Introduction

At Wrapp, we value your privacy and aim to handle your personal data in a transparent and secure way. This policy explains what data we collect, why we collect it, and how we use it when you visit our website. This policy applies to the public marketing website of Wrapp. The Wrapp platform and customer portal are covered by separate agreements and policies.

2. What data we collect

We only collect personal data when you actively provide it to us. This may include:

  • Your name
  • Your email address
  • Any information you include in your message

In addition, we automatically collect limited technical data when you use our website:

  • IP address (anonymised where possible)
  • Browser type and device
  • Pages visited and interactions

3. How we collect your data

We collect data in the following ways:

  • When you contact us via the contact form or email
  • Automatically through cookies and analytics tools

4. Why we use your data

We use your data only for the following purposes:

  • To respond to your messages and inquiries
  • To communicate with you when you contact us
  • To improve our website and understand how it is used
  • For occasional relevant communication if appropriate

We do not create user accounts and we do not process payments through this website.

5. Legal basis

We process your data based on:

  • Legitimate interest: to respond to inquiries and improve our services
  • Consent: for analytics cookies and optional tracking

6. Data sharing

We do not sell or share your personal data with third parties for commercial purposes.

We only work with trusted service providers where necessary, such as:

  • Hosting providers (e.g. Easyhost or similar)
  • Analytics providers (Google Analytics)

These providers only process data on our behalf and in accordance with applicable data protection laws.

7. International data transfers

Some of our service providers, such as Google Analytics, may process data outside the European Economic Area (EEA). Where this happens, appropriate safeguards are in place to ensure your data is protected in accordance with GDPR.

8. Data retention

We do not retain your data longer than necessary.

  • Contact requests: only as long as needed to handle your inquiry
  • Analytics data: according to configured retention settings

9. Your rights

You have the right to:

  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Object to processing
  • Request data portability

You can exercise these rights by contacting us.

10. Cookies & localStorage

We use cookies and local storage to improve your experience on our website.

Local storage

We may store:

  • Your cookie and analytics consent choice
  • Session-related data (if applicable)

This data is stored locally in your browser and is not shared with third parties.

Cookies & analytics

We use cookies to measure and improve how our website is used. These cookies are only placed after your consent.

Google Analytics

We use Google Analytics to collect anonymous usage statistics. Data collected includes:

  • Pages visited
  • Navigation paths
  • Referrers
  • Browser and device type
  • Approximate location
  • Session duration

Processing:

  • IP addresses are anonymised
  • Data may be processed outside the EU
  • Configured to be GDPR-compliant

Consent & opt-out

You can:

  • Accept or refuse cookies via the cookie banner
  • Withdraw consent at any time
  • Delete cookies via your browser
  • Use the Google Analytics opt-out tool

No personal tracking

We do not use cookies for advertising or cross-site tracking.

11. Contact details

If you have any questions about this privacy policy or your data, you can contact us:

Wrapp
Trade name of Bold & Italic BV
Lt Dobbelarestraat 70, 9930 Zomergem
VAT number: BE1024.666.329
Email: demo@wrapp.be

Terms & Conditions

1. Scope

These terms apply to your use of this website. This website is intended to provide information about Wrapp and allow visitors to get in touch. Use of the Wrapp platform itself is subject to separate agreements.

2. Use of the website

You agree to use this website only for lawful purposes. You may not:

  • attempt to disrupt or damage the website
  • attempt to gain unauthorised access
  • use the website in a way that affects its availability or security

3. Information on the website

The content on this website is provided for informational purposes only. We aim to keep all information accurate and up to date, but we do not guarantee that all content is complete, accurate, or current. We may update or change the website at any time without notice.

4. No contractual relationship

Submitting a message via the contact form or contacting us through this website does not create any contractual relationship.

5. Intellectual property

All content on this website, including text, visuals, branding, and layout, is owned by Wrapp or used with permission. You may not copy, reproduce, distribute, or use any content without prior written consent.

6. Liability

To the fullest extent permitted by law, Wrapp is not liable for:

  • any damage resulting from the use of this website
  • temporary unavailability or technical issues
  • inaccuracies or omissions in the content

7. External links

This website may contain links to third-party websites. We are not responsible for the content or practices of those websites.

8. Governing law

These terms are governed by Belgian law. Any disputes shall fall under the jurisdiction of the competent courts in Belgium.

9. Company details

Wrapp
Trade name of Bold & Italic BV
Lt Dobbelarestraat 70, 9930 Zomergem
VAT number: BE1024.666.329
Email: demo@wrapp.be